Shipping & Returns

SHIPPING

We offer FREE Shipping. 

At Klaset we give vendors from around the world a platform to sell their products and support their communities. As a result, many of our products are made internationally and shipped from an international fulfillment center. 

Shipping usually takes 2 to 4 weeks to arrive at their destination.

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RETURNS & REFUNDS

We are not only in the business of doing good for the community, but we also want to ensure our customers have the best shopping experience possible. We understand that shopping for clothing is difficult online, that is why we offer FREE returns based on the following conditions. 

  1. Must be returned within 14 days from shipping date. 
  2. Must be unused and in original packaging. 
  3. Must be returned in the same conditions as when shipped. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us contact@klaset.com.

Any legal recourse would be limited to amount client paid for service provided. 

Shipping

To return your product, you should mail your product to: 6441 S. Chickasaw Trail, Suite #242, Orlando, FL, 32829, United States. A return label will be provided through your email with all the information. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item